RETURN POLICY

RETURN & EXCHANGE POLICY

Thank you for shopping with BAD GIRL WEAR (BGW)!

We appreciate your business and want you to have a great shopping experience. Please carefully review our Return & Exchange Policy before making a purchase.

EXCHANGE ELIGIBILITY

Customers have 3 calendar days from the date their package is delivered to request an exchange.

To qualify for an exchange:

Items must be unworn, unused, and in their original condition.

All items must be free of stains, odors, damage, and signs of wear.

Exchange requests must be submitted within 3 calendar days of delivery.

All exchanges must be approved by BGW before items are returned.

Any exchange requests submitted outside the 3-day window will not be accepted.

HOW TO REQUEST AN EXCHANGE

Before returning any merchandise, please contact our customer support team at:

mailto:badgirlbeautybar@gmail.com

Include your order number and the reason for your exchange request.

Once your exchange is approved, please ship your merchandise to:

BAD GIRL WEAR

20650 S Cicero Ave

#834

Matteson, IL 60443

RETURN SHIPPING

BGW DOES NOT PROVIDE PREPAID RETURN SHIPPING LABELS.

Customers are responsible for purchasing their own return shipping labels and covering all associated return shipping costs.

We strongly recommend using a shipping service that provides tracking information.

EXCHANGES & STORE CREDIT

If your requested exchange item or size is unavailable, BGW will issue store credit in the form of an electronic gift card sent to your email address.

Store credit must be used within 90 days of issuance.

All purchases made using store credit or an electronic gift card are FINAL SALE.

Items purchased with store credit cannot be returned or exchanged.

NO REFUND POLICY

ALL SALES ARE FINAL. NO MONETARY REFUNDS WILL BE ISSUED.

BGW offers eligible exchanges or store credit only, subject to the terms outlined in this policy.

SALE & MARKDOWN ITEMS

ALL SALE, DISCOUNTED, AND MARKDOWN ITEMS ARE FINAL SALE.

These items are not eligible for exchanges, returns, refunds, or store credit.

IMPORTANT INFORMATION

Returning merchandise without prior approval does not guarantee an exchange or store credit.

Items that do not meet our exchange requirements will not be accepted.

Merchandise returned outside the approved return window may be shipped back to the customer at their expense.

BGW reserves the right to refuse exchanges that do not meet the requirements of this policy.

POLICY APPLICABILITY

This Return & Exchange Policy applies to online orders placed for shipping through http://www.badgirlbeautybar.com.

By completing a purchase, customers acknowledge and agree to the terms of this policy.

Thank you for shopping BAD GIRL WEAR!

Reserved for the #BadGirls.

HOW TO ACCESS & USE YOUR BGW STORE CREDIT

At BAD GIRL WEAR, approved store credits are issued directly to your Shopify customer account using the email address associated with your original purchase.

HOW TO REDEEM YOUR STORE CREDIT

STEP 1: VISIT OUR WEBSITE

Visit http://www.badgirlbeautybar.com.

STEP 2: LOG INTO YOUR ACCOUNT

Click the Account icon and sign in using the same email address associated with your original order.

You may receive a one-time verification code by email to complete your login.

STEP 3: SHOP OUR WEBSITE

Browse our collections and add your favorite BGW items to your shopping cart.

STEP 4: PROCEED TO CHECKOUT

Once you’ve selected your items, proceed to checkout while signed into your customer account.

STEP 5: APPLY YOUR STORE CREDIT

Your available store credit balance will appear at checkout. Select the option to apply your store credit toward your purchase.

STEP 6: COMPLETE YOUR ORDER

If your store credit covers your entire purchase, no additional payment is required. If your purchase exceeds your available credit, you will be responsible for the remaining balance.

IMPORTANT STORE CREDIT POLICY

Store credit is linked to the email address associated with your original order.

Store credit is valid for 90 days from the date of issuance.

Store credit cannot be transferred to another customer or exchanged for cash.

Any remaining eligible balance may be used toward a future purchase before expiration.

All purchases made using store credit are FINAL SALE and cannot be returned or exchanged, except where required by law.

NEED HELP ACCESSING YOUR CREDIT?

If you are unable to locate or apply your store credit, please contact our customer support team at:

mailto:badgirlbeautybar@gmail.com

Include your name, original order number, and email address associated with your purchase.

BAD GIRL WEAR

Reserved for the #BadGirls.

TO ENSURE THAT YOUR PACKAGE IS PROPERLY DELIVERED AND THAT YOU RECEIVE YOUR PACKAGE WITHIN THE TIME FRAMES WE ADVERTISE, PLEASE MAKE SURE THAT YOUR ADDRESS IS CORRECTLY ENTERED AND INCLUDES ALL RELEVANT AND/OR REQUIRED INFORMATION. THE USE OF CORRECT ABBREVIATIONS, STREET NUMBERS, BUILDING OR APARTMENT NUMBERS, AND ROUTE INFORMATION (IF APPLICABLE) IS CRITICAL FOR ENSURING TIMELY DELIVERY. WE DO NOT TAKE RESPONSIBILITY FOR LOST, MISPLACED, OR INCORRECTLY DELIVERED SHIPMENTS IF THE ADDRESS INFORMATION PROVIDED IS INCORRECT OR INCORRECTLY ENTERED AT THE TIME OF PURCHASE.


STANDARD SHIPPING RATES VARY AND MAY/WILL APPLY TOWARDS YOUR ORDER. GENERALLY, MOST OF OUR ORDERS ARE CALCULATED BY WEIGHT AND ARE ESTIMATED ACCORDINGLY. IF ANY DISCREPANCIES ARE FOUND-YOUR TOTAL AT CHECKOUT WILL UPDATE ACCORDINGLY!

PLEASE ALLOW 1-4 BUSINESS DAYS FOR ALL ORDERS TO PROCESS AND BE SHIPPED FROM BAD GIRL WEAR WAREHOUSE.

UNDERSTAND, ONCE YOUR PACKAGE IS PICKED UP BY THE SELECTED CARRIER-ALL ORDERS ARE SUBJECT TO A SELECT PROCESSING TIME SEPARATE FROM BAD GIRL WEAR-THIS IS DEPENDENT ON A NUMBER OF FACTORS (SOME/NOT ALL) INCLUDING:
- BUSINESS HOURS
- HOLIDAYS
- WEATHER

Express shipping:
Any order placed for express shipping must be placed before 12pm to ensure same day shipping. Any order placed after 12pm will go out the next day. (Weekends & hoildays do not apply)

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.